• @11181514@lemm.ee
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    961 year ago

    PayPal has been doing this shit for decades. Y’all remember when if you were involved in a payment dispute they’d put a hold on your entire linked back account? Or when you contacted customer support they told your to wait # amount of days before filing a complaint? And then when you did they told you to contact the seller because lol fuck you? It’s almost like the CEO was a raging asshole or something.

    • @bigFab@lemmy.world
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      221 year ago

      Yup. Among the victims VideoDownloadHelper Addon. They don’t accept Paypal donation anymore.

  • Nine
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    341 year ago

    Add another card, in my case I used a virtual card, then you can remove that card. If you use a virtual card you can invalidate that card when you’re done.

  • @TopDeckLurk@feddit.ch
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    211 year ago

    Side note, would recommend considering a bank that doesn’t support the fossil fuel industry. Sadly, Chase is among the worse offenders.

    • peto (he/him)
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      21 year ago

      Are there any banks that don’t support the fossil fuel industry?

      • @TopDeckLurk@feddit.ch
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        21 year ago

        I contacted my bank just to make sure. This YouTube video talks more about it & the description some resources to help you find an alternative. I’ll provide the creator’s recommended links here too:

        Atmos, a bank that actively funds climate solutions.

        mighty deposits guide, let’s you browse Eco friendly banks.

        bankforgood, also let’s you browse for banks. Don’t think you need to add your personal information to search even though it asks to.

  • @kite@lemmy.world
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    191 year ago

    They did this to me decades ago and I ended up having to get a new card so the old one would no longer work. I haven’t used paypal since. Fuck them.

  • @XTornado@lemmy.ml
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    161 year ago

    I mean I wouldn’t allow you either, that card is magnificent and the fact the picture shown online is not a generic card is more magnificent. Removing it from anywhere should be a sacrilege.

    • funkless
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      401 year ago

      I have this card.

      I’m an immigrant to the US by way of marriage. When I moved here we opened an account at chase where my now wife banks - a joint for us both and one for me.

      When faced with having three near identical blue cards I asked if there was any option other than blue

      Imagine my face when I heard possibly the most American phrase I’ve ever heard: “You can have the brand colors, or Disney”

    • katy ✨
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      121 year ago

      because stupid jedis keep shooting a hole in your aesthetically designed weapon of planetary destruction

          • @dasgoat@lemmy.world
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            21 year ago

            Even outside the US, I pay a one time fee when I have to replace my card (Usually either lost or no longer working). It’s not that bad, only a one time charge of 7,50 automatically withdrawn from my debit account.

  • redfellow
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    81 year ago

    I had the same issue with Google Workspace. Could not terminate my subscription until I “deleted all apps”, and apps list was empty. My pre-cancelled tier did not have customer support privileges.

    I had to cancel my credit card and have been getting warnings about being sued if I don’t add a working payment card.

  • @ArtificialLink@yall.theatl.social
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    1 year ago

    I mean yeah I guess a bug is clearly mildly infuriating. But it’s also a bug. And the way your title is phrased, it’s like PayPal is intentionally preventing you from removing your card. Which it doesn’t seem to be pointing to here. Like I could imagine if they don’t want to let you have no cards on your account without completely closing the account. But the message would say something like that. Like "you’re required to have at least one valid card on your account. " The message isn’t just going to say something like “please try again later” unless its a bug. That’s just telling you that a bug happened and you may need to contact customer support to resolve it.

    • @snowadv@lemm.ee
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      1 year ago

      Why would you be so sure it’s not intentional?

      In my country insurances won’t let you buy one that is necessary-to-drive by adding such “bugs” and impossible captchas for newbie drivers and motorcyclists. Works like a charm in a court - they just say it was a bug

      • @gkd@lemmy.ml
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        1 year ago

        PayPal is notorious for displaying meaningless errors for just about everything, even when it is intentional. Might not be the case here, but they definitely do things like this.

        Though if I had to put my money on it, if it isn’t a bug it’s an anti fraud measure of some sort.

        • thepixelfox
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          51 year ago

          I worked for them. I’ve seen their list of error code reasons. Literally one of the error codes you could get was labelled as ‘WTF happened?’ on the list.
          ‘Too many buckets’ was another one, that one made me laugh tbh.
          But they literally have like a 12+ page document of error codes and what they mean. The system is pretty buggy.
          But generally our solution was, clear cache and cookies or try a different browser. It 75% of the time worked. If that didn’t work, customer service could remove cards for you.

        • @Flaky@iusearchlinux.fyi
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          31 year ago

          For me, PayPal said nothing until I called them. I made an expensive purchase via PayPal, they bounced it back with no notification that it was bounced back whatsoever, making it a headache for me and the seller. I had to make sure that it wasn’t going out twice, which thankfully it didn’t but the lack of an error message or anything was so unhelpful.

          I just used my card straight-up after that. The card was under Visa, so it was subject to Visa’s checks as well as the bank’s own (where you can use SMS or app-based verification).

  • @atrielienz@lemmy.world
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    51 year ago

    Lol. PayPal wanted me to jump through more hoops than my bank when my legal name changed after I got married. I literally provided them with documentation and they wanted me to send them a physical notarized official copy of my marriage license.