I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.

    • Captainvaqina
      link
      fedilink
      English
      183 years ago

      Most IVR systems block that option because fuck you that’s why.

      • @3ntranced@lemmy.world
        link
        fedilink
        English
        273 years ago

        Ive recently had the automated response tell me “If you keep doing that I’m going to terminate this call, now, have you calmed down?”

        Needless to say I lost my absolute shit on that robot.

      • D2L
        link
        fedilink
        English
        33 years ago

        “Returning a call” if they take voice, has been very helpful to me