“{…}during the limited warranty period, and subject to the conditions and exceptions stated in this Agreement, Samsung will, at its option, either: (1) repair or replace the Product with new or refurbished Product of equal or greater capacity and functionality; or (2) refund the then current market value of the Product at the time the warranty claim is made to Samsung if Samsung is unable to repair or replace the Product.” [emphasis added]
What’s funny is this wording was likely designed to try and screw over the customer and backfired, because historically a used SSD has always been cheaper than the original purchase price. But in this specific market, it works in the consumer’s favor.
What’s funny is this wording was likely designed to try and screw over the customer and backfired, because historically a used SSD has always been cheaper than the original purchase price. But in this specific market, it works in the consumer’s favor.
Which is, of course, why they suddenly feel entitled to not follow their own rules.
Happy cake day!
I guess the question is what the price was when he submitted the claim.
Edit: Today’s price isn’t necessarily the price when the claim was filed.
$949
Now here’s a guy who at least bothered to read the title.
There’s a time difference between today and when the claim was filed.
He sent it off, they sent it back, and he tested it before they offered the purchase price as a refund.
I know this because I bothered to read the article
It was a video. And covered in said video.
No, that’s the price when the refund was offered. The warranty states it’s the price when the claim was filed.
As stated in the video, this was not done long ago. This is why he has to wait 60 days.