30 to 90 days is standard for a defects in workmanship and materials warranty, which is only there to cover something not working right because it came faulty from the factory. It’s basically one step up from an “as-is” sale just so you can request a replacement if it’s dead on arrival.
It is bullshit and straight up illegal in the EU, but as the watches are shipped straight from the Chinese factory and sold by a US based company, it might technically be allowed? The legalese is very confusing when I tried to figure it out - if a company sells something directly to an EU customer, they are supposed to follow EU laws to a point.
As I said, I couldn’t find any source that said that. In fact, the best I could find said quite the opposite:
Do I have the same rights if I buy something online from a non-EU website as from an EU-based business?
If you buy the goods from a non-EU website, your EU consumer rights don’t automatically apply. If something goes wrong with an item or you wish to return it, it may be more difficult to get the issue resolved. Check the seller’s website for terms and conditions.
-https://europa.eu/youreurope/citizens/consumers/shopping/guarantees/faq/index_en.htm
And overall it was “may this” and “possibly that”, nowhere could I find a definite “You are entitled to a 2-year warranty” or “you are not”.
Love this.
The more I’m hearing about the Pebble Time 2, the more I’m liking it and looking forward to my delivery.
But fuck the 30 day warranty. Stuff sold in the UK is usually 6 years of cover (albeit only 5 for Scotland). 30 days is actually pathetic.
That’s a concern for me as well, in Germany every new Product has to come with basically a 2 year warranty. 30 days is nothing.
Some devices are exempt (i.e. smart watches)
Really? Never heard of that, why would smart watches be exempt?
A quick Google search says it’s not exempt, so take that as you will.
Yeah, didn’t think so
30 to 90 days is standard for a defects in workmanship and materials warranty, which is only there to cover something not working right because it came faulty from the factory. It’s basically one step up from an “as-is” sale just so you can request a replacement if it’s dead on arrival.
It is bullshit and straight up illegal in the EU, but as the watches are shipped straight from the Chinese factory and sold by a US based company, it might technically be allowed? The legalese is very confusing when I tried to figure it out - if a company sells something directly to an EU customer, they are supposed to follow EU laws to a point.
If they knowingly sell to EU customers, then EU law applies. 2 year warranty, and burden of proof on the seller for defects, not the buyer.
As I said, I couldn’t find any source that said that. In fact, the best I could find said quite the opposite:
And overall it was “may this” and “possibly that”, nowhere could I find a definite “You are entitled to a 2-year warranty” or “you are not”.