sunnie to Technology@lemmy.worldEnglish • 1 year agoAir Canada must honor refund policy invented by airline's chatbotarstechnica.comexternal-linkmessage-square10fedilinkarrow-up1148arrow-down14 cross-posted to: technology@lemmy.worldtechnology@lemmy.world
arrow-up1144arrow-down1external-linkAir Canada must honor refund policy invented by airline's chatbotarstechnica.comsunnie to Technology@lemmy.worldEnglish • 1 year agomessage-square10fedilink cross-posted to: technology@lemmy.worldtechnology@lemmy.world
minus-squareVanthlinkfedilinkEnglish39•1 year agoAir Canada has some really dumb lawyers. They could have quietly paid the guy a couple hundred bucks and moved on. Now they’re all over the news, showing off how callous and idiotic they are.
minus-square520linkfedilink33•1 year agoNot only that, they set a precedent that will hugely discourage the use of LLM chatbots too. Great for us humans though
minus-square@BearOfaTime@lemm.eelinkfedilinkEnglish10•1 year agoRight? And the customer service benefit they would’ve gotten from just eating a few hundred dollars. But they were being extra greedy, and thinking they could establish precedent… Well they did, just not how they wanted.
minus-squareRedFoxlinkfedilinkEnglish9•edit-21 year agoI bet they make so much money too… Overpaid lawyer 1: Fight this or settle? Overpaid lawyer 2: Let’s fight this, I have a good feeling about it… Overpaid lawyer 1: This won’t set a precedent or anything right…right…
Air Canada has some really dumb lawyers. They could have quietly paid the guy a couple hundred bucks and moved on. Now they’re all over the news, showing off how callous and idiotic they are.
Not only that, they set a precedent that will hugely discourage the use of LLM chatbots too. Great for us humans though
Right?
And the customer service benefit they would’ve gotten from just eating a few hundred dollars.
But they were being extra greedy, and thinking they could establish precedent… Well they did, just not how they wanted.
I bet they make so much money too…
Overpaid lawyer 1: Fight this or settle?
Overpaid lawyer 2: Let’s fight this, I have a good feeling about it…
Overpaid lawyer 1: This won’t set a precedent or anything right…right…